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Contact us at Teno Bet Casino
Live chat, 24/7
Agents reply around the clock. Logged-in players get their account pulled up instantly.
Account and payments
Payment history, KYC uploads and limits live in your profile, open any time.
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200% up to £430
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Before you write
Our support team handles accounts, payments, bonuses and technical issues. Most questions are solved in the first reply.
Hours and response times
The team works 24/7, weekends included. Expect a first answer within a few minutes on live chat.
Complaints
Complaints are logged, reviewed by a second person and answered by e-mail. Keep your reference number for any follow-up.
Responsible gaming
If gambling stops being fun, ask us for a cool-off period or self-exclusion. Help lines are listed in the footer of every page.
Account and verification
Verification protects your balance and is required before payouts. We only ask for what the licence obliges us to check.
Where to write
Live chat is the fastest route and is open inside your account. For anything that needs documents, write to [email protected].
What to include
A username, a time and one screenshot are usually enough for us to find what happened. Never send us your password: we will never ask for it.
We read everything
Every message is read by a person, not a bot. Thank you for helping us improve TenoBet.
Send us a message
Thank you!
Your message has reached our team. We usually reply within a few hours.